Privacy PolicyPremium Functions
Premium Functions
My2FA
English VersionУкраїнська версія

The My2FA app allows users to add 1 account for free, ensuring basic functionality for all users at no cost.

For those who need additional features, premium options are available:
Additional Accounts
Premium users can add more than one account by choosing from:

  • A one-time purchase, with tiered pricing based on the number of extra accounts:
+1 account — for USD 0,99
+5 accounts — for USD 3,99
+10 accounts — for USD 6,49
+20 accounts — for USD 10,99
+50 accounts — for USD 19,99
+100 accounts — for USD 32,99

  • An auto-renewal subscription, which removes all limits on the number of accounts:
Weekly — for USD 1,99
Monthly — for USD 8,49
6-Monthly — for USD 43,99
9-Monthly — for USD 66,99
Yearly — for USD 88,99
2-Yearly — for USD 111,99
Export and Import of Account Lists
Premium users are able to export and import account lists, offering convenience for data management.
On-Screen Widgets
Premium users have access to customizable widgets, providing quick account-related insights directly on the home screen.
These premium features are designed to meet the needs of advanced users while keeping the core functionality free.
How to Cancel Subscription
You can cancel your subscription at any time by following these steps:
  1. Open the platform where you purchased the subscription (Google Play Store or website).
  2. Go to your account settings or subscriptions management section.
  3. Find the subscription associated with My2FA.
  4. Select "Cancel Subscription" and confirm your choice.

Important Notes:
  • Your subscription will remain active until the end of the current billing period, and you will not receive a refund for the unused portion of the subscription.
  • Canceling your subscription will prevent future charges, but it will not affect any current premium features until the subscription period ends.
  • If you have any issues, please contact our support team.
How to Make a Refund
If you are unsatisfied with your purchase, you may be eligible for a refund under the following conditions:

Requesting a Refund:
  1. Refund requests must be submitted within 1 day of the purchase date.
  2. To request a refund, please contact the platform where the purchase was made:
  • Google Play Store: Visit the Google Play refund page and follow the instructions to request a refund.
  • Website: Contact our support team and submit a request for a refund.

Eligibility:
  • Refunds are typically granted for accidental purchases, technical issues preventing use of the purchased service, or dissatisfaction with the product.
  • Subscriptions and in-app purchases may not be eligible for a refund after significant use of the premium features.

Processing Time:
  • Refund processing times vary by platform and payment method. Typically, refunds are processed within 30 days.
Payment Methods
We accept the following payment methods for in-app purchases and subscriptions:

Credit and Debit Cards:
  • Payments can be made using major credit or debit cards, including Visa, MasterCard, American Express, and Discover.

Mobile Wallets:
  • Supported mobile wallet options, such as Google Pay, Samsung Pay, Huawei Pay are available for seamless transactions.

Google Play Store Payment Methods:
  • Payments are processed through the mobile store platform and are subject to the accepted payment methods of the respective platform.

Promo Codes and Gift Cards:
  • Google Play Store gift cards may be used as payment for purchases.

Important Notes:
  • Payment methods may vary depending on your location.
  • Ensure your payment method is valid and has sufficient funds to complete the transaction.
  • Any issues with payments or refunds must be directed to our support team.
Contact Us
If you have any questions or suggestions about Premium Functions, do not hesitate to contact us:

FOP "Khutorna K."
Registration number: 3331216580.
Legal address: Ukraine, 03134, Kyiv, st. Zholudeva 8A.
Phone: +38-097-886-18-00
E-mail: khutornayaea@gmail.com
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